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Self-hosted remote support
Direct Line
Conclusions
RustDesk turns out to be a powerful tool for solving technical problems remotely, which makes it a useful and free alternative to commercial tools for the same purpose. RustDesk is cross-platform software with support for Windows, macOS, Linux, and mobile devices. The client options leave virtually nothing to be desired in production, and thanks to the numerous options for operating your own server, you can keep the system completely under your control. On the downside, restricting access so that only authenticated and authorized users can use your publicly accessible server means signing up for one of the commercial Pro options.
Infos
- RustDesk: https://rustdesk.com
- RustDesk source code: https://github.com/rustdesk/
- Price models for Pro variants: https://rustdesk.com/pricing.html
- Self-hosting RustDesk: https://rustdesk.com/docs/en/self-host/
- Linux installation script: https://github.com/techahold/rustdeskinstall/
- Setup package for Windows: https://github.com/rustdesk/rustdesk-server/releases
- GitHub Actions with RustDesk: https://rustdesk.com/docs/en/dev/build/all/
The Author
Christian Knermann is Head of IT-Management at Fraunhofer UMSICHT, a German research institute. He's written freelance about computing technology since 2006.
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