Lead Image © Sychugina Elena, 123RF.com

Lead Image © Sychugina Elena, 123RF.com

VMware AirWatch mobile device management

Mastery of the Airwaves

Article from ADMIN 36/2016
By
Tame your mobile device zoo with the VMware mobile security solution AirWatch.

Mobile devices are an indispensable part of business, even though some administrators might wish they were gone. VMware AirWatch [1] looks to introduce order to the device zoo. In the lab, the software mastered this challenge with flying colors.

The implementation of an extensive mobile security solution is not an easy task. Different mobile platforms and the constant mix of consumer and business use coincide with an overall increase in the number of smart devices. In this environment, it is important to protect commercial data against unauthorized access. AirWatch mobile device management (MDM) lets administrators manage various mobile devices centrally. Operations are essentially from a centralized, browser-based management console based on HTML5, where IT professionals can configure mobile devices remotely, update apps and operating systems, and check security settings. AirWatch itself runs on a Windows server system.

Multiple Servers

For test purposes, you can install all the components on a single server. Usually, however, you will have a setup with at least one server in the DMZ that client systems address over the Internet and a management server on the local network. Depending on the expansion level – color highlighted in AirWatch – more servers may be needed. At least one AirWatch Cloud Messaging Service (AWCM) machine is necessary. The administrator can distribute the various services, such as the device service or the API, as needed across different servers and safeguard them with load balancing or reverse proxy technologies.

The primary AWCM service is a proprietary development based on Java and offers the option of reaching mobile devices with Android and Windows Phone directly without having to use vendor-specific services such as the Google Messaging Service. Apple devices, however, have no alternative to the

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