SunGard Announces Cloud Recovery Services

SunGard announced the availability of Recover2Cloud, a new suite of recovery services for cloud platforms. The new offering is “backed by guaranteed service levels,” meaning SunGard takes responsibility for the process based on terms established with clients. Services include recovering wayward data, round-the-clock monitoring, environment testing and troubleshooting, and recovery management. “Leveraging a cloud platform enables us to expand the recovery options we offer to our customers, both as stand-alone services and as part of tiered recovery solutions. Based on what we’re hearing from customers, the managed recovery aspect we are building into many of our services is expected to help deliver significant value. It is an area where in-house knowledge is often missing, and where SunGard has significant experience,” said Larry Coble, senior vice president and general manager, recovery services at SunGard Availability Services, in the press release.
The new suite offers a variety of service levels for recovery time and recovery point. Recover2Cloud for Server Replication uses asynchronous server-based replication and is appropriate for “virtual, physical and cloud-based applications” that might need a sub-four-hour recovery window. Recover2Cloud for Vaulting offers recovery of applications within 24 hours, and restoration of data from an online “vault.” A related service to help customers leverage storage virtualization technology is due for release later in the  year. For more information, see http://www.sungardas.com.